A fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5), concentrating only on the updates introduced in ITIL Foundation (Version 5).

Allowing students to:

• Stay current with confidence: Demonstrate your understanding of the key enhancements introduced in ITIL (Version 5) and your ability to apply them in modern digital environments.
• Validate your expertise: Build on your ITIL 4 certification and strengthen your expertise in digital product and service management in line with the latest ITIL evolution.
• Advance your professional profile: Strengthen your credibility and remain competitive as organizations evolve in increasingly complex and AI-enabled landscapes.

The new ITIL Foundation (Version 5) Bridge is for:

• ITIL 4 certification holders
• Those who wish to focus on key foundational level updates
• Fast and cost effective way to maintain latest updates

Audience:

The new ITIL® Foundation Bridge course fundamentally targets the participants wish to

maintain their certification in the latest updates and modifications to ITIL at a foundational level.

Would also provide an immediate path to the new and enhanced qualification scheme for higher

level certification and knowledge.

Learning Objectives:

At the end of this course, participants will be able to:

• Key enhancements in ITIL (Version 5), understand what has changed since ITIL4. Focus only on the new and refined concepts, terminology, and structural updates introduced in ITIL foundation (version 5).
• Digital product and service management evolution. Explore how the new ITIL reflects modern digital and AI enabled environments. Understand how increasing complexity shapes, digital product and service management across their lifecycle.
• Update language and core concepts. Gain clarity on the updated terminology and principle shaping ITIL (Version 5), ensuring confident, communication across teams, partners, and stakeholders.
• Enhance value creation approach. Discover how ITIL (Version 5) reinforces value creation across a full stakeholder ecosystem, linking strategy, delivery, and measurable outcomes.
• Applying ITIL (Version 5) in practice. Learn how to integrate the enhancements into your existing ITIL knowledge, and apply the updated guidance to improve collaboration, performance, and results.
• Managing digital and AI complexity. Understand how ITIL evolve to support modern digital product and service management, included the impact of AI and emerging technologies.

Prerequisites:

ITIL for foundation certification.

Course Materials:

The new ITIL® Foundation Bridge course includes the following course components:

• Course Book (eBook or printed)
• ITIL4 Publication pdf
• Sample Questions
• Proctored Exam

Course Agenda: